Flight Delay Insurance by Oona Insurance Indonesia: Best Solution For Your Flight Delays

Oona Insurance Indonesia (ABDA) innovates to create insurance for flight delays which focuses on Indonesian tourists by utilizing digitalization

Flight Delay Insurance by Oona Insurance Indonesia: Best Solution For Your Flight Delays

Queenews.com – Oona Insurance Indonesia (ABDA), a leading insurance provider, has recently introduced a new innovative product to create insurance for flight delays called Flight Delay Insurance.

Flight Delay Insurance by Oona Insurance focuses on Indonesian tourists by using digitalization because Oona Insurance sees the insurance market in Indonesia as still promising.

President Commissioner of Oona Indonesia, Abhishek Bhatia, said that flight delay insurance uses Chatbot, WhatsApp, and Facebook Messenger websites for the purchase process.

“We are very enthusiastic about becoming an innovation leader in the insurance market through a digital-based approach,” said Abhishek in Jakarta.

Oona Insurance Indonesia (ABDA) is a digital general insurance platform under Oona Holdings Pte. Ltd. In Indonesia, Oona operates through PT Asuransi Bina Dana Arta, Tbk, which is licensed and supervised by the Financial Services Authority (OJK).

The growing online travel agent market, developing financial services, and increasingly digitally skilled consumers in Indonesia are triggers for Oona to offer innovative solutions.

The launch of Oona Insurance in Indonesia is part of the group’s expansion strategy in Southeast Asia, in line with their efforts to grow deeper in Indonesia and the Philippines.

This innovative insurance plan is designed to provide financial protection and peace of mind to travellers in the event of flight delays.

Flight delays can cause significant inconvenience and financial losses, including missed connections, rebooking fees, additional accommodation costs, and lost vacation time.

Oona Insurance’s Flight Delay Insurance aims to alleviate these concerns by offering comprehensive coverage.

With flight delay insurance, policyholders can receive compensation for reasonable expenses incurred due to flight delays. This includes reimbursement for meals, refreshments, accommodation, transportation, and communication expenses.

The coverage also extends to missed connections, providing financial support for rebooking fees and transportation costs.

To ensure a hassle-free claims process, Oona Insurance has developed a user-friendly mobile app that enables policyholders to file claims quickly and easily.

The app also provides real-time flight status updates, allowing travellers to stay informed about any potential delays or disruptions.

Furthermore, Flight Delay Insurance is available for both domestic and international flights, providing coverage for travellers irrespective of their destination.

The insurance plan offers flexible policy options, allowing individuals to choose the coverage that best suits their travel needs and budget.

Oona Insurance is committed to providing exceptional customer service and has a dedicated team available to assist policyholders throughout their journey.

Whether it’s providing guidance during the claims process or offering support during a flight delay, Oona Insurance aims to ensure customer satisfaction and peace of mind.

Abhishek said that customers can buy insurance up to two hours before the scheduled flight departure for delays starting at one hour.

Oona Insurance Indonesia offers lounge vouchers at airports, which will be sent to devices with various lounge options at international airports.

Commercial and Operations Director of Oona Indonesia, Julien Pierre Combaret, assesses that the Indonesian insurance market is quite promising.

This is reflected in data from the Indonesian General Insurance Association (AAUI), which shows general insurance premiums growing 16.4 per cent annually (yoy) to IDR 26.1 billion in the first quarter of 2023.

“This is an interesting time for Oona because travelling abroad has now become a popular lifestyle choice for Indonesian people. Indonesian tourists in general are also consumers who are very digitally connected,” said Julien.

Meanwhile, Oona Indonesia’s internal data shows that insurance premiums in general consistently grow around 20 percent higher than the industry average.

By introducing Flight Delay Insurance, Oona Insurance continues to innovate and meet the evolving needs of travellers.

With this new product, customers can rest assured that they are financially protected in the event of flight delays, allowing them to focus on enjoying their travel experiences to the fullest.***

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